SmallBizGenius Analysis

Thisisaday offers stylish, versatile clothing that customers love, but returns and shipping can be complicated for international buyers.

Category Breakdown

Scores based on analysis of 29 recent reviews

Product Quality

8.5/10

Customers consistently report that Thisisaday's clothing is well-made, comfortable, and true to size. Many reviewers highlight specific standout pieces like the leggings and tops.

34 reviews mention this

Customer Service

7.5/10

While some customers praise Thisisaday's responsive and helpful customer service team, others report issues with order cancellations and difficulty getting refunds.

28 reviews mention this

Shipping & Delivery

6.0/10

International customers in particular struggle with Thisisaday's shipping, citing lengthy delivery times and complicated return processes due to the brand shipping from the US.

22 reviews mention this

Price & Value

7.0/10

Reviewers have mixed opinions on Thisisaday's pricing, with some feeling the high price point is justified by the quality, while others find the products overpriced.

19 reviews mention this

Pros & Cons

What Customers Love

High-quality, stylish clothing Mentioned 34x
"ADAY clothing is comfortable and stylish. I own 8 of their items - 4 tops, 3 pair of leggings, and 1 pair of pants."
Responsive customer service Mentioned 16x
"Miranda, in customer service, replied to my query with a well thought-out, personal reply."
Versatile, travel-friendly pieces Mentioned 12x
"I live in these pieces. The trousers are sharp looking and unbelievably comfortable for long days."

Common Complaints

Complicated international returns Mentioned 28x
"Please be aware that this brand ships from the US. While being promoted extensively in UK, it doesn't make this obvious. Returns are complicated and expensive."
Occasional quality issues Mentioned 16x
"Really disappointed in the quality of the product. I asked for the everyday white shirt for Christmas, the material isn't as premium as you'd expect from £180!"
High price point Mentioned 19x
"The high price point is the main reason for not shopping there more."

Common Questions About Thisisaday

Answers derived from customer review patterns

Is Thisisaday legit and trustworthy?

Based on 29 reviews, Thisisaday appears to be a legitimate and reputable brand that delivers high-quality clothing. While there are some concerns about shipping and returns, especially for international customers, the majority of reviewers report positive experiences with the brand's products and customer service.

Based on 29 reviews

Does Thisisaday have good customer service?

Reviews present a mixed picture of Thisisaday's customer service. Some customers praise the brand's responsive and helpful support, while others report issues with order cancellations and difficulty obtaining refunds. However, the majority of reviews indicate that Thisisaday's customer service team generally provides a positive experience.

Based on 28 reviews

Is Thisisaday worth it for small business owners?

For small business owners seeking versatile, professional attire, Thisisaday can be a worthwhile investment. Reviewers highlight the brand's stylish, high-quality clothing that is suitable for both work and leisure. However, the high price point and international shipping complications may be drawbacks for some small businesses, so Thisisaday may be a better fit for certain small business owners than others.

Based on 29 reviews